Nelson : Nelson Cable Outlines Bandwidth Services During Coronavirus Outbreak

Nellysford
Nelson County, Virginia

Verbatim Press Release via Nelson Cable:

As our country manages COVID-19 please know that we are here to keep you connected to your family,
your workplace, your schools, and to the latest information available, via the Internet.
As schools and businesses move to a “work at home” solution, we understand the importance of
Internet connectivity and have the speeds that you need to continue with your daily activities.
Nelson Cable, Inc. joins Broadband Providers across America in taking the “Keep Americans Connected
Pledge.”

Given the coronavirus pandemic and its impact on American society, Nelson Cable, Inc., pledges for the
next 60 days to:

(1) not terminate service to any residential or small business customers because of their inability to pay
their bills due to the disruptions caused by the coronavirus pandemic;

(2) waive any late fees that any residential or small business customers incur because of their economic
circumstances related to the coronavirus pandemic; and

(3) open its Wi-Fi hotspots to any American who needs them.
In addition, Nelson Cable, Inc. will provide additional assistance to those impacted by COVID-19.
Beginning Monday, March 16, 2020, we will implement the following:

If you subscribe to our lowest speed, and require additional bandwidth for Distance Learning,
Telecommuting, and/or Telemedicine, we will provide it at no additional charge through June
30, 2020.

If you need Internet, we will provide you with a free installation, a free cable modem and 50/4
Mbps Cable Modem Internet Service free through June 30, 2020.

To receive more information about additional bandwidth, and /or a new installation, please contact our office at 434-263-4805, or by e-mail, info@cyberwind.net. Our Representatives are available Monday –
Friday, 9am-4pm.

We hope this will help our customers stay connected with family, be able to work from home, continue
educational opportunities, and stay up to date on the latest health alerts.
Thank you,
Nelson Cable